Privacy policy

This following document sets forth the Privacy Policy for the IK2 website, IK2 is committed to providing you with the best possible customer service experience. IK2 is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, when making a purchase, you are required to submit personally identifiable information. This information enables us to fulfil your purchase.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. IK2 takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Where IK2 customers voluntarily provide feedback on IK2 services, or publish a review of IK2's services on a third party website, IK2 may also publish this review on the IK2 website. In such instances, reviews will be published with only the customer's first name and suburb. Surnames, e-mail addresses, addresses, phone numbers or other personally identifiable details will be removed from any published reviews.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.

Contacting us

IK2 welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Post: Attn: Privacy Policy,
3/662 Whitehorse Road, Mitcham, Victoria, Australia, 3132